Digital BPO, Reimagined.
AI-Powered. Human-Verified.
Cray is the intelligent Digital BPO platform that automates the high-volume, repetitive back-office work — so your team focuses on decisions that actually matter. No voice support. No customer care. Just pure digital process excellence.
Not your grandfather's BPO. This is Digital-First.
Traditional BPO means call centres, data entry clerks, and offshore manual labour. Cray is different. We are a 100% digital process automation company — we take your most paper-intensive, document-heavy, data-entry-laden back-office workflows and automate them using AI, OCR, NLP, and RPA.
Our trained analysts review exceptions, ensure quality, and manage edge cases that AI alone cannot resolve. The result: dramatically lower costs, faster turnaround, and consistently higher accuracy than a manual team.
- No voice support or customer care
- No in-person or on-site operations
- 100% digital workflow automation
- AI + human hybrid model
- Serving clients worldwide, remotely
Solutions for Every Back-Office Challenge
From publishing editorial workflows to healthcare claims processing, Cray has a proven automation solution for your industry.
Editorial Workflow
Transform multi-stage editorial pipelines into seamless, AI-driven workflows.
Rights & Royalties
Automate royalty calculations, rights tracking, and author statements at scale.
Content Tagging
Tag, categorize, and enrich thousands of articles and assets daily using AI.
Subscription Billing
End-to-end automation of subscriber billing, renewals, and dunning management.
DAM & Archiving
Automate ingestion, tagging, versioning, and retrieval of media assets at scale.
Medical Records
Convert paper-based medical records into structured, searchable digital data.
Claims Processing
Accelerate claims adjudication with AI-powered document extraction and validation.
Patient Onboarding
Streamline patient intake with digital forms, verification, and EHR integration.
Contract Review
AI reviews, extracts, and red-flags contract clauses in minutes, not days.
Deep Domain Expertise Across 15+ Industries
Built for Enterprises Who Want Results, Not Promises
Intelligent Process Automation
We deploy AI, OCR, NLP, and RPA to automate the repetitive, rules-based work in every process — freeing your team for higher-value decisions.
Expert Human Oversight
Our trained analysts handle exceptions, edge cases, quality assurance, and client communication — ensuring accuracy that pure automation cannot achieve.
Enterprise-Grade Security
Data encrypted at rest and in transit. GDPR, HIPAA, and SOC 2 aligned workflows. Full audit trails for every processed document.
Measurable ROI from Day 1
Our clients see 60–90% cost reduction in targeted processes within 90 days of deployment. We charge for outcomes, not headcount.
Digital-Only, Global Reach
No voice. No in-person. Pure digital process automation delivered remotely to clients across the US, UK, Europe, Asia, and the Middle East.
Rapid Deployment
Our modular automation platform deploys in 4–8 weeks. No long ERP implementations. Start automating in weeks, not months.
From Discovery to Automation in 4 Steps
Discovery & Process Mapping
We map your current manual workflows, identify automation opportunities, and quantify the ROI potential. Free of charge.
Solution Design
Our architects design the hybrid automation workflow — AI models, rules engines, human review queues, and integration points.
Rapid Deployment
Within 4–8 weeks, your automation is live. We handle all technology, training, and change management.
Operate & Optimise
We continuously monitor performance, retrain AI models, and expand automation coverage as we learn more about your data.
Trusted by Forward-Thinking Operations Leaders
“Cray transformed our editorial workflow. What took our team 3 days now takes 4 hours. The accuracy is better than manual, and we scaled from 500 to 2,000 articles per week without hiring.”
“Our AP invoice processing cost dropped by 78% in 3 months. The 3-way matching automation alone saved us from dozens of duplicate payments. Outstanding ROI.”
“KYC onboarding that used to take 5 days now completes in 4 hours. Our compliance team can now focus on real risk cases instead of data entry. Cray is a game changer.”
Ready to Automate Your Back Office?
Book a free 30-minute discovery call. We'll map your process, identify automation opportunities, and give you an honest ROI estimate — no strings attached.